Planning and Reporting
A detailed plan is created at the beginning of each phase and is updated by the project manager weekly or more frequently if necessary. This allows transparent tracking of the project status and provides a clear vision of the project costs at every stage.
From experience we know that creation of a visual prototype of the future solution (GUI, look and feel, real controls and navigation) at the requirements gathering stage is an effective practice. Its purpose is to let the customer “feel” the future solution and probably adjust the requirements at the very beginning.
The customer resolves all issues through a project manager responsible for work planning, overall management and progress tracking.. The communication is carried out by email, instant messengers, phone and personal meetings.
Competence transfer involves both documentation and knowledge transfer, including specifications, design, test, release, guideline documents and user manuals and end-user or administrator trainings.